We value the trust you place in us at Natali The Label and understand how important it is to protect your privacy and the information you share with us. To help you understand how we manage and protect your personal information, please see the details below.

INFORMATION WE COLLECT.

During the course of your purchase, return, product review, or email subscription with us, you may be asked to provide personal information such as your name, address, contact details, interests in our products, and other details required to help us provide our goods and services.

This information is collected solely to assist us in delivering and improving our service to you.


Please only provide information that is true and correct and relates to you. If you are providing details of another person, you must ensure you’re authorised to do so and that they have been informed.

HOW WE COLLECT AND PROTECT YOUR INFORMATION.

We use trusted third-party platforms to support our online store, customer communication, and return processes. These include:

Shopify : https://www.shopify.com/legal/privacy
Judge.Me: https://judge.me/privacy

Kaktus: https://kaktusapp.com/privacy-policy

Back in Stock: https://backinstock.org/privacy/
Klaviyo: https://www.klaviyo.com/legal/privacy-notice
Australia Post:  Privacy Policy

Australia Post EZ Label by Bitext: Generic - Privacy Policies

These providers may use approved sub-processors to assist with delivering their services (for example, for data analysis or infrastructure support), in accordance with their own privacy and data protection policies.

Some of the providers we use operate internationally. As a result, your personal data may be transferred to and stored in countries outside of Australia, including the United States. These transfers are managed with appropriate safeguards to protect your information.

We take reasonable steps to protect all personal information we hold, whether in physical or electronic form, and use secure systems to help ensure it is stored safely.


HOW WE USE YOUR INFORMATION – AND HOW YOU CAN ACCESS IT.

Your information is used to:

Fulfil your orders and process returns,
Share reviews and testimonials (with your permission),
Promote our products and keep you updated through marketing (if you’ve opted in), and
Improve our customer experience through internal reporting and analytics.


We do not share your information with third parties for their own marketing purposes. We only share your data with trusted service providers as needed to run our business — and only when permitted by law or with your consent.

If you would like to access the personal information we hold about you, you can contact us at:

Email: hello@natalithelabel.com
Mail: Natali The Label, PO Box 664, Maroubra NSW 2035

WEBSITES AND COOKIES

When you visit our website, small data files called cookies may be stored on your browser. These cookies help ensure the website functions properly and enhance your experience.

They may be set by us (first-party cookies) or by third-party tools integrated into our website (third-party cookies).

You can manage or disable cookies through your browser settings if you wish, although this may affect some functionality on our website.